Our Home Care and Support Services

Person-Centred Care and Support in Hackney

Elahera Limited provides home care and support for children, adults and older people in Hackney, including individuals with mental health support needs. Our support is tailored to assessed needs, preferences, routines and goals, with a focus on independence, dignity, choice and wellbeing.

Care at Home

Practical, personal support delivered in the comfort of the person's own home.

Home Care

Home Care

Support at home should fit around the person, not the other way around. Elahera provides practical and personal support to help people remain safe, comfortable and as independent as possible in their own homes. Support can include personal care, medication support, meals, companionship, community access and everyday activities, according to the agreed care plan.

Personal Care

Personal Care

Everyone has their own way of doing things. Our personal care is provided with dignity, respect and sensitivity while encouraging independence. Depending on assessed needs, we can support with washing, bathing, dressing, grooming, toileting, oral care and mobility, always following the person's agreed care plan and preferences.

Companionship Care

Companionship Care

Sometimes support is simply about having someone there. Our companionship care offers friendly company alongside practical everyday support. This may include conversation, hobbies, walks, shopping, appointments or getting out into the community. We take time to understand what the person enjoys and what matters to them.

Respite Care

Respite Care

Caring for someone can be rewarding, but family and unpaid carers also need time to rest or attend to other responsibilities. Elahera can provide temporary support while a regular carer takes a break, helping the person maintain familiar routines at home and receive the care and support agreed in their plan.

Overnight Care

Overnight Care

Some people need additional help or reassurance during the night. Overnight support can be arranged around assessed needs and agreed routines, including help with bedtime or morning routines, toileting, mobility and medication support. We will discuss whether a sleeping-night or waking-night arrangement is appropriate for the person's needs.

Live-in Care

Live-in Care

For people who need more ongoing support while remaining at home, live-in care can provide continuity, companionship and practical assistance. A care worker lives in the home and provides support according to the agreed care plan, which may include personal care, meals, medication support, companionship, light household tasks and community access.

Hospital Discharge and Reablement Support

Hospital Discharge & Reablement Support

Returning home after a hospital stay, illness or change in circumstances can take time. We can provide practical support to help someone settle back into their home, regain confidence and take part in everyday activities as independently as possible. Support can be short-term or continue where ongoing care is needed.

Who We Support

Care shaped around the person, at every stage of life.

Children's Services

Children's Services

Every child is different, and their support should reflect that. We work with children and their families to provide care that fits around the child's assessed needs, abilities and familiar routines. Support may include personal care, short breaks, daily living support, community activities and social participation while encouraging independence and respecting the child's voice.

Adult Services

Adult Services

Our adult care and support is built around the person's needs, choices and everyday routines. We can assist with personal care, medication support, meals, companionship, community access and practical daily activities, helping adults maintain independence and remain connected to the people and activities that matter to them.

Older People's Care

Older People's Care

We support older people to remain comfortable, independent and connected while continuing to live in familiar surroundings. Care may include personal care, medication support, meals, companionship, shopping, community access, light household tasks, respite, overnight or live-in support according to assessed needs.

Mental Health Support

Mental Health Support

Mental health needs can affect daily routines, confidence and participation in everyday life. Elahera provides practical, person-centred support focused on independence and wellbeing. Depending on assessed needs, this can include help with daily routines, independent living skills, personal care, medication prompts, meals, community access and social inclusion.

How Care Is Arranged

Flexible ways to arrange and fund care with Elahera.

Direct Payment Services

Direct Payment Services

If you have been awarded a Direct Payment, Elahera can work with you to arrange care and support in line with your assessed needs and agreed care plan. This may include personal care, daily living support, meals, medication support, companionship, community access and respite. We support children, adults and older people using Direct Payments.

Private & Self-Funded Care

Private & Self-Funded Care

You do not need to have a council-arranged care package to contact Elahera. Private and self-funded care can be arranged directly with us following an assessment of your needs. Support can be occasional or regular and may include personal care, companionship, meals, medication support, community access, respite, overnight or live-in care.

Not Sure Which Service You Need?

You do not need to know exactly which service you need before contacting us. Tell us about your circumstances and the support you are looking for, and we can discuss the options with you.

Contact Us